Terms & Conditions

Effective Date: [08/20/2026]

Last Updated: [08/20/2026]

Welcome to Software Solution LA (“Company,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website (softwaresolutionla.com), and any custom software development, web design, mobile app development, SEO, consulting, outsourcing, or related services (collectively, the “Services”) provided by Software Solution LA, located at 4539 N 22nd St, STE N, Phoenix, AZ 85016.

By accessing our website, engaging our Services, or signing a project agreement or statement of work with us, you (“Client,” “you,” or “your”) agree to be bound by these Terms. If you do not agree, please do not use our website or engage our Services.

1. Services

Software Solution LA provides custom software development, website design and development, mobile app development, SEO and digital marketing services, consulting, outsourcing, CMS-based and e-commerce website development, and related technology services. The specific scope, deliverables, timeline, and cost of any engagement will be set out in a separate proposal, quote, statement of work, or signed agreement (“Project Agreement”), which is incorporated into and governed by these Terms.

2. Eligibility

By using our website or engaging our Services, you represent that you are at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the business/organization you represent.

3. Project Engagement, Quotes & Payment

• All project timelines, deliverables, and pricing will be detailed in a Project Agreement, proposal, or invoice prior to work beginning.
• Unless otherwise agreed in writing, projects require a deposit before work commences, with remaining balances due per the payment schedule outlined in the Project Agreement.
• Late payments may result in a pause of ongoing work and may incur late fees as specified in the applicable Project Agreement.
• All fees are non-refundable once work has commenced, except as otherwise agreed in writing or required by applicable law.
• Additional work outside the agreed scope (“scope creep”) will be quoted separately and requires written approval before proceeding.

4. Client Responsibilities

You agree to provide timely feedback, content, credentials, and any materials reasonably necessary for us to perform the Services. Delays in providing required materials or approvals may extend project timelines accordingly and are not the responsibility of Software Solution LA.

5. Intellectual Property

• Upon full payment for a project, ownership of final custom deliverables (e.g., website code, custom software, designs created specifically for you) transfers to the Client, except for any pre-existing tools, frameworks, libraries, or proprietary methodologies owned by Software Solution LA or licensed from third parties, which remain the property of their respective owners.
• Software Solution LA retains the right to use non-confidential aspects of completed work (e.g., screenshots, project descriptions) in its portfolio, marketing materials, and case studies, unless otherwise agreed in writing.
• Any third-party software, plugins, themes, stock assets, or licensed tools used in a project remain subject to their original license terms and are not owned by either party.

6. Third-Party Services & Integrations

Our Services may involve integrating third-party platforms, plugins, APIs, hosting providers, or tools (e.g., CMS platforms, payment gateways, hosting services). Software Solution LA is not responsible for the availability, performance, security, pricing changes, or terms of service of third-party providers, and your use of such services is subject to their respective terms.

7. Confidentiality

Both parties agree to keep confidential any non-public business, technical, or proprietary information disclosed during the course of the engagement, and to use such information solely for the purpose of fulfilling the Services, except where disclosure is required by law.

8. Warranties & Disclaimers

• We strive to deliver high-quality software, websites, and digital services; however, all Services are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement, except as expressly stated in a Project Agreement.
• We do not guarantee specific business outcomes, search engine rankings, traffic levels, conversion rates, or revenue results from SEO, marketing, or development services, as these depend on factors outside our control.
• We do not guarantee that software or websites will be entirely free of bugs, errors, or vulnerabilities, though we will use commercially reasonable efforts to identify and resolve issues within any agreed warranty/support period.

9. Limitation of Liability

To the maximum extent permitted by law, Software Solution LA and its officers, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, arising out of or related to your use of our website or Services, even if advised of the possibility of such damages. Our total aggregate liability for any claim arising from the Services shall not exceed the total amount paid by the Client for the specific project giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Software Solution LA, its officers, employees, and contractors from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from your breach of these Terms, misuse of the Services, or infringement of any third-party rights through content or materials you provide to us.

11. Termination

Either party may terminate a Project Agreement in accordance with the termination terms specified in that agreement. Upon termination, the Client is responsible for payment of all work completed up to the termination date. Sections relating to Intellectual Property, Confidentiality, Limitation of Liability, and Indemnification shall survive termination.

12. Website Use

You agree not to misuse our website, including attempting unauthorized access to our systems, introducing malware, scraping content without permission, or using the site for any unlawful purpose. All content on this website, including text, graphics, logos, and design, is the property of Software Solution LA or its licensors and may not be reproduced without permission.

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions. Any disputes arising from these Terms or our Services shall be subject to the exclusive jurisdiction of the state or federal courts located in Maricopa County, Arizona.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised “Last Updated” date. Continued use of our website or Services after changes are posted constitutes acceptance of the revised Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

16. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Software Solution LA 4539 N 22nd St, STE N, Phoenix, AZ 85016 Phone: (800) 400-3226 Email: info@softwaresolutionla.com